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Want to do your holiday shopping
online,
but don't feel safe enough with entering your credit card or
personal information over the internet? Here are some security tips
for shopping online.
If your computer is infected with a virus or
spyware, DO NOT shop online until you have gotten rid of the
infection. Many virus, spyware, and malware programs are designed to
record every keystroke you make on your computer. So even if you
enter your personal or credit card information on the most secure
website in the world, if your computer is compromised, so will your
personal information. To verify that your computer is clean, you can
run an online scan from Trend Micro or from AVG.
Always shop at companies that you've heard of.
BarnesandNoble.com, ShopNBC.com, or JCPenney.com are all safe
choices, while you might want to stay away from something like
BobsDoDadShack.com. If you are uncomfortable with a site check for
reviews, either on the site you're shopping on, on ratings sites
like Yelp or Insider Pages, or with the Better Business Bureau. If
you are not convinced that it is safe, look elsewhere, there are
plenty of legitimate stores out there.
Do not shop online with companies that are going
out of business. They are already in financial trouble and have a
degree of protection that could leave you without a product or the
money you paid for it. If you really feel that the only place you
can get an item that you truly need, always pay with a credit card
or a PayPal account tied to your credit card. Here is an example of
what can go wrong when a lady put a deposit on a piece of furniture.
The website looked good, but she never got her furniture or
a refund when the company went out of business before delivering her
table.
http://caveatemptorblog.com/2008/10/01/store-disappears-taking-customers-deposit-with-it/
Auction or deal sites can be a great place to get
a bargain or find that unusual item. While auction sites like
Ebay.com, Amazon.com
and Craigslist.com are themselves secure, always check on the
reputation of the seller. Check for a feedback rating on ebay, and
look at the feedback history. A 97% positive rating can be good or
bad: if the seller got negative or neutral feedback when they got
started selling on ebay and have had positive feedback ever since,
then they may've made mistakes and learned from them and improved to
become a reputable seller. Or a seller has hit hard times and
although he has had a longtime positive rating, has decided that he
has to be dishonest. His feedback rating has slipped from 99.9%
positive to 97% positive and he's counting on nobody looking at his
history to see that the feedback within the last month has all been
bad.
Once you're comfortable with where to shop, then
look at how you are going to pay for the item. I always recommend to
pay by either a credit card or by a PayPal account. Never use a
debit card online and NEVER give out your PIN number. A good
practice would be to keep a credit card with a small limit, or to
purchase a prepaid visa card just for online purchases. A small card
will prevent large amounts from being spent in the event of fraud,
and a prepaid card does not have any relationship with your bank
account, thereby preventing any personal banking information being
leaked. Be aware that prepaid cards do have fees associated with
their use, and possible lack of use. Read all information on prepaid
VISA cards before you use them. PayPal works a bit differently than
a credit card. When you set up a PayPal account you enter your
information (personal, checking account/credit card) onto their
secure servers and they process the transaction on their secure
site, using only email addresses for identification. For more
information go to www.paypal.com
Be sure to print a copy of your receipt. This will
help in the event of a dispute, if you need to ask a question about
the sale, or for warranty issues. Be sure the receipt has the store
name, address, and a customer support phone number as well as an
order number or some other king of confirmation. I once ordered a
toy car for a gift and was getting annoyed that it had not yet
arrived. I picked up my printout to call and complain when I
realized that the "receipt" that I had printed out had the word
"SUBMIT" under the total. Having that printed out for my reference
prevented me from making a you-know-what of myself, and instead I
called and asked if I had an order pending. We got the order fixed
over the phone and I got the gift in time to give the recipient.
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